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Experience Panama

 

Panama's Premier Destination Management Company …creating the perfect Panama experience

What is a DMC?

 

According to the Association of Destination Management Executives (ADME):

"A Destination Management Company (DMC) is a professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation
of events, activities, tours, transportation and program logistics,"

Corporate Profile:

 
 

Who is Experience Panama ?

Experience Panama is Panama 's leading Destination Management Company offering fresh, dynamic and professional services, adapting our programs to suit the needs of every client. From individual travelers wanting to experience the best that Panama has to offer to travel industry partners working with incentive, meeting and convention programs or group travel, Experience Panama offers that special personal touch to all its clients.

 

The Experience Panama team is comprised of young, energetic, creative and professionally experienced people, who are truly devoted to meeting and exceeding customers' needs and expectations. Together they have an in-depth knowledge of Panama and its attractions and can craft programs that will not only fulfill your requirements but at the same time show off all the beauty, culture, history and nature that Panama boasts.

Experience Panama is a founding member of the Panama Conventions and Visitors Bureau, founding member of Central America Connections, member of the Panama Chamber of Commerce and Association of Tour Operators. We are also members of MPI and SITE.

Our Commitment

Experience Panama is dedicated to providing a level of service that always exceed the expectations of our clients whether for a short tour of our beautiful country or in the planning, administration and operation of a complex event.

At Experience Panama , we are committed to the following business principles:

•  To our clients, industry partners and co-workers we will show a genuine commitment to the highest ethical standards.

•  We will always exceed our clients' expectations in every aspect of customer service.

•  We will remain the leading DMC in Panama through continued development of relationships with our industry partners, and the community in the provision of outstanding service for the best possible value.

•  Make the best use of Panama 's unique geographic position, its natural beauty and all other resources available, to create unforgettable programs for both our individual and group clients.

•  Maintain open and regular communications with our clients, partners and co-workers.

•  Be a partner with our clients in order to understand and meet their objectives, earn their trust and confidence and at the same time be flexible to their ever changing needs.

•  Work with communities, especially those of our indigenous peoples, in order to create sustainable tourism that benefits both them and our clients.

 
 

 


Team Leaders

   
       

Ana Royo "President "

Anna leads this young and dynamic team. She leaves the day-to-day operations up to them so that she can concentrate on Product Development and Representative Relations. Traveling to all the major travel shows allows Ana to meet with clients all over the globe. Ana has over 20 years experience in the travel industry, running one of the largest car rental agencies in Panama before opening Experience Panama . Founding member of the Panama Conventions and Visitors Bureau; President of APOTUR (Association of Panamanian Tour Operators) She is also a member of MPI and SITE .

Email: ana@experiencepanama.net

       

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Mary Carmen Mansilla "Marketing and Product Development"

Originally from Spain, Mary Carmen joined Experience Panama after 8 years of running her own Tour Operator agency and over 20 years with Varig Airlines as a Senior Supervisor also recognized as the First Air Europe Represent in Panama and she is also IATA Teacher. Having traveled extensively throughout the Americas and other parts of the world, she brings a wealth of experience to the team. Her extensive knowledge of Panama and the products we offer is invaluable to our clients wanting something a little bit different.

email: marycarmen@experiencepanama.net

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Roxana Pertuz " Sales Manager "

Roxana has been with Experience Panama for the last years. She has 11 years of experience in Costumer Services and Sales. She work for several years in Copa Airlines as a Flight Attendant Crew Supervisor and them she took a great chance in The Most Important Commercial Zone of Panama as a Marketing & Sales Manager. With many traveled experience she leader the younger but dynamic Sales Team.

email: roxana@experiencepanama.net
 

 

Our Guides

We pride ourselves on having the best staff of the freelance guides available in Panama . In this way we can ensure that you are provided with the right guide for the right program. They are possess expertise in a variety of areas and languages. Some of them are still working part-time as guides for the Smithsonian Tropical Research Institute.

We can provide guides to conduct tours in English, French, German and Italian, on request.

 

 
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